FAQ's

Frequently asked questions

Do I need to have my own transport to be able to work for Affinity Home Care?

No, we have various care calls that are accessible by walking, cycling or driving.

Do I have to pay for my uniforms?

You will be provided with two company-branded uniforms at no cost. You will need to provide plain black trousers and black flat shoes to wear with it.

I have never done care work before - will I receive training?

We look for people with empathy and a caring attitude. We provide five days of training in order to prepare you for your role. Along with shadowing and ongoing training we ensure that you will not only be able to provide the highest level of care to our clients, but you will also be supported and valued throughout your career with us.

What is the CARE CERTIFICATE? And how do I get it?

The Care Certificate is something that all care workers have to complete before being allowed to work as a carer. We are able to provide all of your training for this and support you through the Care Certificate.

Can I do any qualifications whilst at Affinity?

Yes we encourage all of our carers to undergo further qualifications in care and additional training courses to enhance their skills and knowledge.

What hours would I have to work?
Our clients need care throughout the day and night. Carers can choose which hours that they wish to work, however our busiest times are mornings, lunch and evenings, so it is important to be available at some of these times.

"John and I would like to thank you everyone at Affinity who cared for our mother, particularly in the last few months. It was amazing how the package of care worked so well, the girls were super to her and Mum was clearly very fond of them"

~ Liz Ticehurst

"Many thanks for your support with this elderly gentleman in difficult circumstances. I really do appreciate it as indeed does NB. It is refreshing and encouraging to get such a committed and responsive support from a care agency, Many thanks"

~ SB (Shropshire Council)

Just thought I would get in touch and let you know that all the family dealing with Mum are delighted with Affinity Homecare. From a personal point of view I find them good with Mum and if there is any problems with Mum they do not hesitate to contact me and ask for my opinion before trying something new - that makes me feel like I am still in touch with what happens to Mums care. Mum is eating so much better and enjoys her evening calls with the carers when she will have a cuppa and a chat with the carers whilst watching Corrie...

~ JA (Shrewsbury)

The staff and office staff are very pleasant, have good time keeping and are easily contacted when needed...

~ BM (Shrewsbury)

I can honestly say that I highly recommend Affinity Home Care and all the staff including managerial Staff are very polite and very good in everything they do.....

~ RH (Shrewsbury)

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FAQ's

Frequently asked questions