Meet the team

Melissa Morgan
Registered Service Manager

Melissa passed her Level 3 Health and Social Care and formerly worked in care homes. This led her to domiciliary care where she started her career as a Carer, working her way up to Deputy Manager and more recently, Compliance Manager.

Melissa joined Affinity in October 2017 firstly as Deputy Manager before progressing to Registered Branch Manager. Melissa believes in treating all clients and staff with respect whilst encouraging them to be their better self. She is currently working through NVQ Level 5 in Health and Social Care and has a knowledge and skill set that enables her to safely manage her team of staff. Melissa is a driven individual and enjoys the challenges that come with working in home care.

Dawn Collins
Field Quality Coordinator

Dawn started her career in Catering Management but after completing college she started volunteering for people with learning disabilities and worked with the homeless.  This led her to Domiciliary Care.

Dawn joined Affinity in 2017 as Care Coordinator and supports Carers to be the best they can be, watching them grow and develop in their roles.  

She says that Care has enriched her life, given her a sense of worth and that nothing is more rewarding than enabling the people she supports to live with dignity, respect, promoting their independence to remain in their own homes. 

Tracy Abbott
Company Trainer
Tracy joined Affinity in 2017 as a Senior Care Assistant.  

Tracy started working in hospitals from the age of 19, such as Royal Berkshire Hospital in Reading for seven years, and worked in residential homes in senior care roles. She has worked with spinal injury and dementia patients, those with learning difficulties and the elderly in their own homes.

Tracy completed her Health & Social Care NVQ Level 2 and Level 3 and following her career in the NHS, she completed her Medication Level 2 and further qualifications through Shrewsbury College. 

As a Senior Care Worker, Tracy diligently looked after her own clients and supported other carers in emergency situations.

Tracy went on to complete her 'Train The Trainer' course and is our in-house Affinity trainer.